Business Architecture Canvas
The four parts of the canvas
1. Offers
What do you sell, to whom, at what price, and what promise does each offer make?
2. Customers
Who is the offer designed for, what problem brings them to it, and what do they need to believe before they buy?
3. Operations
What people, steps, tools, information, and capacity are required to deliver the promise consistently?
4. Growth
How do the right people discover the business, move toward a decision, buy, return, and refer others?
How to use it
Fill in what is true today, not what the business is supposed to look like. Then draw the connections. Which offer creates operational strain? Which customer is difficult to reach? Which growth activity attracts people the offer is not built for? Which manual process limits how much the business can sell?
Circle the connection creating the most strain. That is usually a better place to start than the loudest individual symptom.
Get the Business Architecture Canvas
Fill in the form to read the rest of the canvas and how to use it.
Fill in the form to read the rest of the canvas and how to use it.
When the canvas reveals a clarity problem
The Business Visibility System helps you define what the business is becoming, how the pieces fit together, and how to communicate it consistently. If the canvas shows that the business itself is difficult to explain or organize, this may be the right place to begin.